Privacy Policy

Terms we use in this policy

When we say “Pleaz”, “we”, “our”, or “us”, we mean Pleaz ApS, Rovsingsgade 68, 1st floor, 2100 Copenhagen East, which is the entity responsible for processing your personal data. When we say “app”, “website”, "Services" or “products”, we refer to Pleaz – a Software as a Service company – offering products in the form of two web applications, a mobile application, and a Microsoft Teams application.

1. Intro

Ensuring the privacy of all Pleaz users are of the highest priority. Therefore, Pleaz are serious about your security. This document explains how Pleaz handle your personal information. We use personal data to understand how and help our users and buyers with getting the maximum amount of value out of our products.

2. Collection of personal information

The following types of personal information are collected, stored, and used:

Information about your computer, including your IP address, geographic location, browser type and version, and operating system.
Information about your visits and use of service, including (but not limited to) the referral source, visit length, page views and navigation paths on the services.
Information that you give us when we sign you up for our services such as email address and name.  As a user, your e-mail is collected automatically, but you name is optional. You may give us your name through other sign-up forms, contact forms, etc.
Information that you enter when using the services on our services. Information gathered while using our services includes when and how often you use our services.
Information contained in any communication sent to us via email, including their communication content and metadata.
Any other personal information that you submit to us.

3. Source of the data collection

Pleaz collects data about you through three sources: 1) when you provide it to us (e.g. by contacting us through our Contact form, Get a Demo, Partner forms or by signing up for newsletter, 2) from your use of our website, using cookies, and, 3) occasionally, from third parties.

4. Purpose of collecting the data

Personal information submitted to us thorugh our website will be used solely for the purpose specified in this policy. We may use your personal informatoin for the following:

We use personal data to understand how and help our users and buyers with getting the maximum amount of value out of our products.
Activating your use of the services available on our website.
Sending messages, invoices, and payment reminders to you and collecting payments from you.
Sending you email messages to remind you of relevant content on the platform or if specifically requested.
Handling inquiries and complaints from or about you regarding our website.
Keeping our website secure and preventing fraud.
Verification of compliance with the terms and conditions of use of our website.
Other relevant use.

5. Disclosure of personal information

We will not disclose your personal information to any third party for their or any other third party’s direct marketing without your explicit consent. 

We may disclose your personal information to our employees, customers, or suppliers as reasonably necessary for the purposes described in this policy:

To the extent that we are required to do so by law.
In connection with ongoing or future litigation. 
To establish, exercise, or defend our legal rights (including providing information to others for fraud prevention or credit risk mitigation).
To any person whom we responsibly believe may request a court or other competent authority the disclosure of this personal information where, in our responsible opinion, such court or authority is likely to order disclosure of such personal information.

 Pleaz may also use your data in an anonymous or aggregated form for internal or external use (such as computing industry trends, statistics, etc).

Except in the circumstances set out in this policy, we will not disclose your personal information to any third party under any circumstances. 

6. Security of your personal information

Pleaz focuses on being a low-risk company, where the collection of personal data is minimal. The only personal data which will be used are the data described in this policy.

Pleaz uses HTTPS to ensure secure encryption of your data.  

7. Storage of personal information

Pleaz is storing your personal data in a secured system following the current security requirements to the storage of personal data in accordance with the EU General Data Protection Regulation (GDPR).

8. Data processing

Pleaz is processing your personal data only in a safe and confidential manner in compliance with current legislation, including the EU General Data Protection Regulation (GDPR).

Pleaz uses a number of data processors for the above-mentioned processing of your personal information. To this end, Pleaz has entered into data processing agreements with said data processors, which guarantee that the data processors comply with applicable legislation regarding data protection, including the GDPR.

Pleaz only uses data processors placed in third countries after having ensured that the data processors have made binding and enforceable commitments to comply with European legislation on data protection, i.e. the GDPR, and thus ensured an adequate level of protection.

Consequently, personal data will only be transferred to data processors based in the US if said data processors have access to the EU US Privacy Shield.

9. International Transfers

Information we collect may be stored, processed, and transmitted between any of the countries in which we operate, or our Sub-processors maintain data processing operations, to enable us to use the information in accordance with this policy. We shall at all times provide an adequate level of protection for the Customer Data processed, in accordance with the requirements of Data Protection Laws.

For further information please see the list of all our sub-processors at the end of this page.

10. Requests regarding your personal data

If you find that the personal data Pleaz is processing about you is false or inadequate, please let us know and Pleaz will rectify the information (your right to rectification). Further, please let us know if you wish to receive the personal data Pleaz store about you in a machine-readable format (exercise your right to data portability).

You can contact us via the email: hello@pleaz.io if you want to exercise these rights, the right to restriction of processing, or the right to erasure.

11. Sensitive Personal Information

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

We do not knowingly or intentionally collect sensitive personal information from individuals, and you must not submit sensitive personal information to us.

If, however, you inadvertently or intentionally transmit sensitive personal information to us, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation. We will use and process your sensitive personal information for the purposes of deleting it.

12. Retention period

Pleaz will save your personal data for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes), any other legal basis we have for using your information (e.g. your consent, performance of a contract with you or our legitimate interests as a business).

13. Amendments

We may update this policy from time to time. We may notify you of changes to this policy via email.

14. Last updated

Pleaz’s Privacy Policy is reviewed and updated regularly.

15. List of all sub-processors

See Pleaz' subprocessors in Pleaz' Trust Center